We hope you love your items but if for some reason you are not completely in love, you may return it for a full refund or store credit within (10) days of purchase, only on our regular priced items. Reduced priced and sale items are final sale.
To initiate a return
1. Email us at [email protected];
2. Make sure to put the word RETURNS in your subject line;
3. In your email include: Full Name - Order Number - Reason for return or exchange.
10 DAY RETURN POLICY
Returns for Online orders shipped are accepted within 10 days of the day tracking shows your order was delivered to you for STORE CREDIT or EXCHANGE (minus any shipping fees paid by Geidys Closet Boutique or the customer). We have the right to deny a return after the 10 day time period has lapsed.
On orders with promotional free shipping or discounted shipping, shipping fees which were at our expense will be deducted from store credit.
If you are wanting to exchange for a different size, or color, we can do so based off of our inventory availability at that time. An exchange is not guaranteed, but if available, we will ship out your new size as soon as possible (customer is responsible for shipping fees on exchanges).
All jewelry, sunglasses, hats, scarves, bandeau bras, bracelets, swimsuits, handbags, intimates, breast shapers daily deals, discounted items and "sale" merchandise are FINAL SALE. Exchange/Store Credit is for regular price merchandise only.
Customer is responsible for shipping charges to mail item(s) back.
Merchandise must not have been worn, washed, altered, free of makeup, tanning stains, perfume odor, deodorant, stain, wear or damaged in any way, with all tags still attached. Geidys Closet Boutique has the right to refuse the return of any merchandise that Geidys Closet Boutique determines does not meet these requirements.
*If customer mails back a Non Returnable item it will either be sent back to the sender (pending customer pays shipping to ship it back) or kept by Geidys Closet Boutique if customer fails to pay return postage. No exchanges/refunds will be given on "non returnable items" that are sent back anyway without our pre-approval.*
If you receive a damaged or incorrect item, please contact us within 24 hours at [email protected]
We strongly suggest you obtain a return shipping tracking number when returning an item back to us. We are not responsible for lost packages that have not been tracked as "received" at our store.
We are not responsible for incorrect addresses or address changes made after item has shipped. We are not responsible for stolen merchandise once item shows "delivered" on USPS tracking service.
Geidys Closet Boutique shall not be held liable for lost packages once shipped. Tracking is provided to customer and Geidys Closet Boutique will not be responsible for customer error so please ensure the mailing address is correct when ordering.Geidys Closet Boutique is not responsible for items lost in transit or items lost after tracking shows item delivered.